Skip to content
Home FAQs & contact

FAQs & contact

Frequently asked questions

Who is Boat Monster

Boat Monster is an Australian owned and based company with over 25 years of experience working in the Australian marine and boat sales industry. We have been importing vessels from overseas for the last 15 years and have a 100% importation success rate.

Most important of all, we are passionate about finding the right boat for you.

Why should I use Boat Monster?

Boat Monster allows you to take a back seat until your boat arrives. It also gives you an amazing array of choice. Simply choose your boat, along with the manufacturers added options, and then leave Boat Monster to do the hard work. No more mounds of complicated paperwork and sleepless nights worrying about importation and insurance. Just your boat, delivered to Australia, at a competitive price. Simple.

I have a question. How do I contact Boat Monster?

If you have a question, please fill in the Contact form below the FAQ section on this page. We will get back to you within 2 working days.

What happens if something goes wrong?

Your boat is fully insured up until the point it is delivered to you or you pick it up so there is no need to worry.

What type of boat should I get?

We have decades of experience and have chosen our partner brands to give you more choice than ever before. Boat Monster has many different boat styles from fishing boats, family boats or even leisure day boats and tenders. Browse our catalogue of boats online. Each has plenty of information and images to help you choose. If you are in doubt, or need help, fill in our contact form, send us your requirements, and we can come back to you with a shortlist.

How do I choose the right boat for me?

A big part of choosing the right boat is to consider how you will be using it. Some boats are more specialised than others. Browse our catalogue of boats online. Each has plenty of information and images to help you choose. If you are in doubt, or need help, fill in our contact form, send us your requirements, and we can come back to you with a shortlist.

Do you import boats that are not listed on the website?

The team at Boat Monster have experience in bringing all types of boats from all parts of the world into the Asia Pacific region. If you have a particular new boat in mind that is not listed on the Boat Monster website, we can still help. We can also help with second-hand models. Basically, if you have a boat in mind, let us know via the contact form and we can help you.

Do the boats come with warranty?

Every new boat sold via Boat Monster comes with the standard manufacturer’s warranty covering the hull. Each manufacturer has a different warranty so if you would like more information, please use the contact form, or contact us via phone.

As an authorised installer for Navico, Simrad, Lowrance and B&G products we are covered for the period stated for the applicable product and/or peripheral device as set out in the Warranty Period Matrix from the date of first purchase (the Warranty Period).

Can I see the boat or do a test run on my chosen boat?

We do not carry stock of all the boats we have access to as it would be impossible to find the space to fit them all! However, if we do carry the brand and model of boat you are interested in looking at, and it is in a location near to you we can arrange an inspection.

If you would like more information on any boat, check our library of on water handling videos located on each individual boat’s page.

Does my boat come on a trailer or cradle?

Any boats listed on Boat Monster at 9.0 metres in length, or below, will come with an optional trailer which you can select during the online ordering process. Boats over 9.0 metres in length will come on a cradle.

What type of vehicle do I need to tow my boat?

One of the first things you should do is to accurately determine exactly how much you are towing. The Boat Monster specifications panel for each boat should give you the boat’s dry weight. And you should be able to estimate a trailer weight, or simply ask. If the weight works out to be less than roughly 1500kgs, then a mid-sized SUV will be enough. If your boat is over 1500kgs and below say, 2000kgs, you could step up to a slightly larger vehicle again such as a large SUV.

If your boat and trailer are over 2,000kgs, then the best choice may well be a dual cab ute. Most can tow up to or over 3,000kgs.

Please also remember that each state or territory has different rules around towing and tow limits. Be sure to check the rules for your local state or territory and/or destination state or territory if towing interstate.

 

Are the engines from overseas or Australia?

Boat Monster supplied engines are usually bolted on the hull at the factory level. We believe that this is the best option for our customers. Therefore, in most cases the engines are from overseas, but on your behalf Boat Monster have secured local Australian manufacturer’s warranty on outboard engines, regardless of the location of origin. This local warranty only applies if the engine is serviced by an authorised manufacturers repair agent within Australia.

Do the engines come with warranty?

Boat Monster have secured local Australian manufacturer’s warranty on outboard engines, regardless of the location of origin. This local warranty only applies if the engine is serviced by an authorised manufacturers repair agent within Australia.

Do the engines come with the boat or do you rig them when they arrive in Australia?

We rig our engines at the factory level while the boat is being built. We believe this offers customers the best result in terms of getting their boat faster and ready to hit the water. Rigging is completed while the boat is being built offering advantageous time efficiencies.

How do I know what HP / how many engines my boat needs?

All the boats on Boat Monster have a listed maximum horsepower. This allows you to know what the maximum allowable horsepower you can have on the boat without overloading the hull. You do not have to choose the maximum horsepower. The general rule of thumb is that the maximum level will offer the best performance but selecting an outboard near the maximum will still deliver impressive performance. Of course, there is a point where lower horsepower engines will not do the job and Boat Monster are able to help you choose the most suitable engines for your boat.

How many engines do I need?

When it comes to choosing the right engine set up for your boat, firstly, check the Boat Monster specifications for your chosen model. Some boats can only take a single outboard, others can take twin outboards. There are advantages and disadvantages to each set up and often this comes down to personal choice. For example, there are cost savings for a single outboard set up, but on the flip side, it is almost certainly going to be running harder than a boat with two engines working at ¾ effort, achieving a similar speed. In addition, offshore anglers often appreciate the safety of a twin outboard set up where if one engine fails, you can still get back to port. The choice is always yours, but Boat Monster can help with that difficult decision.

 

How do I know what electronics my boat needs?

Boat Monster can talk you through what options there are for marine electronics and show you what other customer ordering a similar model have chosen.

We have experience across fishing and general recreational boating and will be happy to guide you through the choices to ensure that you get the right electronics to suit your boating style. Based on your usage, we can put together a list of options.

Are the electronics from overseas or Australia?

Boat Monster source all electronics locally to ensure that they are compatible with networks in the country of intended use. Boat Monster are an authorised installer for Navico products including Simrad and Lowrance.

When do I choose the electronics for my boat?

You can choose your electronics package while the boat is on ocean freight. This ensures that you have access to the latest electronics available in your country of intended use.

Who fits out the electronics?

Boat Monster, or one of our state dealers can fit all marine electronics, depending on where you are located. If you have a preferred installer, we can supply the units to them for install, however, they must be an authorised installer for the chosen brand for warranty purposes.

Do you provide financing?

Yes. Boat Monster can provide financing through Mercury Finance with competitive rates. The finance is backed by Mercury Marine and operates on a fixed rate basis with terms up to 84 months and repayments either fortnightly or monthly. As always, we suggest you get independent financial advice.

Do you offer insurance?

Yes. Club Marine is our preferred insurance provider.

What do I need to do to make sure my boat gets imported successfully?

You do not need to do anything. Boat Monster does all the hard work for you. You will be provided with a timeline on production and delivery as well as photos during the process to ensure you are kept in touch with your purchase the whole way through.

For boats coming from the US and Italy, Boat Monster will provide a link to monitor your boats location as it moves through the transportation process.

How do I know where my boat is at during each stage of the production/delivery process?

You will be provided with a timeline on production and delivery as well as photos during the process to ensure you are kept in touch with your purchase the whole way through.

For boats coming from the US and Italy Boat Monster will provide a link to monitor your boats location as it moves through the transportation process.

 

How long will it take for the boat to be delivered to me?

Delivery time depends on the boat brand and model you order. Once the deposit has been paid, Boat Monster will provide an estimated timeline and will keep you updated throughout the process.

Do I pick up the boat or does it get delivered to me?

Depending on your location, Boat Monster or a nominated local dealer will pick your boat up from the wharf and conduct a pre delivery check. From there either Boat Monster or a dealer can deliver to you, or you can collect it depending on your preference.

How do I opt-in to receive emails from Boat Monster?

Sign up to our newsletter to keep up to date on new models and exclusive special offers

How can I unsubscribe from Boat Monster emails?

To unsubscribe from any Boat Monster marketing communications, click the unsubscribe link at the bottom of any Boat Monster emails to opt out.

Do you have dealer I can speak to near me?

We have dealers located around the country. Let us know your location and we will put you in touch with your closest dealer

How can I become a dealer?

Fill out the form below, tell us a bit about yourself and we will get in touch.

I would like to advertise my product on your website. How do I go about this?

Fill out the form below and we will get in touch.

Can I see you at any boat shows?

We attend various boat shows around the country. Check out our socials to see where we will be next.

Contact us

Need to talk to us? We’ll try get back to you within two business days

  • This field is for validation purposes and should be left unchanged.

Find your boat

So, you don’t know what you want yet? We can help you. Take a look through our extensive boat offering from our manufacturers across the globe.

Have a question?

If there’s something you’re unsure of or you’re just a bit stuck, let us help you. The answer may be in our FAQs or if it’s not, just ask us.

Oh dear - it looks like you're missing out!

Subscribe to our free members club to enjoy exclusive offers and events that you won't find anywhere else, as well as our Monster newsletter.

Oh dear - it looks like you're missing out!

Subscribe to our free members club to enjoy exclusive offers and events that you won't find anywhere else, as well as our Monster newsletter.